Refund Policy

Membership

If for any reason you wish to cancel your PESGB membership renewal, you can contact us within 28 days of purchase for a full refund.

PESGB Goods

If you order online you have the legal right to cancel your order within seven working days of receipt of goods. If you wish to amend your order you may do so by calling the office on +44(0)20 7408 2000, up until the point of its despatch to you.

To return or exchange a product you may do so within 28 days of the date of despatch. We will refund the price of the item and delivery charge to the purchaser or exchange the product once it is received by us. Please email the office at pesgb@pesgb.org.uk if you wish to return a product.

PESGB Events

If you have registered for a PESGB Event you are entitled to a full refund up to two weeks before the date of the event.