FAQs

My monthly magazine hasn’t arrived? / How do I view the monthly magazine?

Due to the financial impact of the pandemic we have temporarily discontinued the physical copy of the magazine, however it is still available to view online. To access the magazine online, simply log into the membership platform and click ‘Magazines’ at the top of the homepage. This will direct you to the latest edition of the magazine, along with past editions. If you have trouble viewing these, please email sam@pesgb.org.uk to request a PDF version.

How do I place an advert in the Magazine?

Visit our PESGB Magazine Advertising page and choose what size advert you’d like to place in the magazine. Then contact Simona Pszon: simona@pesgb.org.uk to book your advert or if you have any more questions. You can learn more about the artwork deadlines and dimensions here.

If you are looking for alternative ways to advertise with the PESGB, please visit our Online Advertising and Consultant Listings page.

How can I get a receipt for my event registration?

Please note that automated receipts for event bookings and membership are sent at the time of payment. Look out for these in your inbox if you need them for tax or expense purposes. If you have not received your receipt within 48 hours, please email events@pesgb.org.uk who will be able to assist.

 

How can I contact the PESGB office?

For any queries, please email pesgb@pesgb.org.uk or leave a voicemail by calling +44 (0) 20 7408 2000. You can find contact details for all staff here to help direct your inquiry,

Making a payment

You can pay for any events on our website via Paypal. If you require an alternative payment method (eg: BACS or Credit card) please contact events@pesgb.org.uk. Please not that we cannot accept American Express.

Alternatively, you can call the PESGB office and make payments over the phone. There may be a slight delay in processing a payment made this way

For queries on making payment for memberships please visit our membership FAQ’s

Times of lectures

Our monthly evening lectures start at 5:30 pm unless stated otherwise

When will I receive registration confirmation for an event?

You will receive an automated receipt for payment when you book online. Final details on how to join virtual events will be sent 24 hours before it begins.

Is your question not here?

If you have a question regarding membership please visit our membership FAQs

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