Information we collect when you place an order on our website

We collect and use information from individuals who place an order on our website (including event registrations) in accordance with this section and the section entitled Disclosure and additional uses of your information.

 

Information collected when you place an order
Mandatory information

When you place an order for goods or services on our website, we collect your name, email address, billing address, shipping address, company name (if applicable), VAT number (if applicable).

If you do not provide this information, you will not be able to purchase goods or services from us on our website or enter into a contract with us.

Legal basis for processing: necessary to perform a contract (Article 6(1)(b) of the General Data Protection Regulation).
Reason why necessary to perform a contract: we need the mandatory information collected by our checkout form to establish who the contract is with and to contact you to fulfil our obligations under the contract, including sending you receipts and order confirmations.

Legal basis for processing: compliance with a legal obligation (Article 6(1)(c) of the General Data Protection Regulation).

Legal obligation: we have a legal obligation to issue you with an invoice for the goods and services you purchase from us where you are VAT registered and we require the mandatory information collected by our checkout form for this purpose. We also have a legal obligation to keep accounting records, including records of transactions.

 

Processing your payment

After you place an order on our website you will need to make payment for the goods or services you have ordered. In order to process your payment we use third party payment processors called Sagepay and GoCardless.  Sagepay take card payments and GoCardless take direct debit payments.

Sagepay collects, uses and processes your information, including payment information, in accordance with their privacy policies. You can access its privacy policies via the following link: https://www.sagepay.co.uk/policies/privacy-policy.

GoCardless collects, uses and processes your information, including payment information, in accordance with their privacy policies. You can access its privacy policies via the following link: https://gocardless.com/legal/privacy/.

 

Transfer and storage of your information

Sagepay and GoCardless are both located in UK. Information relating to the processing of your payment is stored within the European Economic Area on Sagepay and GoCardless’ servers in UK.

Legal basis for processing: necessary to perform a contract (Article 6(1)(b) of the General Data Protection Regulation).
Reason why necessary to perform a contract: to fulfil your contractual obligation to pay for the goods or services you have ordered from us.

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